.. Company Description JSCC Healthcare Pvt. Ltd. is a leading provider of beauty, skincare, ayurveda and hair .. and problem-solving abilities Bachelor's degree in marketing, business Administration, or a related field Proficient in CRM software and Microsoft Office Suite .. read more
Role:
Manager/Sr. Manager (Lead- Accounts Payable).
Department :
Finance & Accounts
Job Location :
Kanpur, Uttar Pradesh
Work Experience :
8– 12 years
CTC:
Negotiable as per experience
Industry:
Manufacturing, FMCG, Chemical
Qualification :
Postgraduate in Commerce with 7-12 years of relevant experience, or a CA with 5-6 years of relevant experience.
Reporting to:
Accounting Operations Lead
Direct Reports:
4-5
Key Responsibilities:
Process Management:
Lead and optimize all AP processes:
Ensure adherence to company policies, SLA targets, and continuous improvement initiatives.
Manage urgent payments and vendor access:
Approve urgent payment requests, manage vendor blocking/unblocking processes, and escalate issues as needed.
Oversee mailroom operations:
Implement efficient document handling procedures, track traceability, and ensure compliance with relevant regulations.
Collaborate on period-end activities:
Coordinate with RTR, Close & Consolidation teams for seamless period-end processes.
Provide technical expertise and training:
Mentor AP team members, share best practices, and ensure consistent understanding of AP processes.
Develop and track performance dashboards:
Design and implement comprehensive dashboards to monitor AP team performance, identify bottlenecks, and track progress towards key metrics.
Conduct internal audits:
Perform regular quality audits to ensure compliance, identify potential issues, and proactively address risks.
Review clearing GLs:
Analyse GL entries to identify discrepancies and ensure accuracy in financial reporting.
Customer Management:
Build strong relationships with stakeholders:
Develop and maintain positive relationships with internal users, vendors, and key external stakeholders.
Communicate effectively:
Proactively communicate process changes, updates, and relevant information to all stakeholders.
Address and resolve issues:
Respond promptly to inquiries and complaints, investigate issues, and find effective solutions.
Leadership & People Management:
Lead and develop a high-performing AP team:
Foster a culture of excellence, inspire and motivate team members, and empower them to succeed.
Provide continuous training and development:
Deliver technical and functional training, identify individual skill gaps, and support career growth within the team.
Manage performance:
Set clear goals and performance targets, conduct regular reviews, provide constructive feedback, and recognize achievements.
Foster a customer-centric approach:
Drive a culture of customer service excellence, ensuring the team focuses on delivering timely and accurate service to internal and external customers.
Quality Assurance & Improvement:
Implement and manage quality improvement programs:
Utilize quality management methodologies like Six Sigma to improve process efficiency and reduce errors.
Achieve defined KPIs:
Drive continuous improvement to meet or exceed KPIs for accuracy, TAT, productivity, and customer satisfaction.
Maintain accurate process documentation:
Ensure SOPs, process maps, and relevant documentation are updated and readily accessible.
Cross-Functional Collaboration:
Partner effectively with key stakeholders:
Work closely with HR, Project Management, Quality, and Digital Transformation teams to leverage their expertise and achieve shared goals.
Collaborate on strategic initiatives:
Actively participate in organization-wide initiatives, providing valuable insights from an AP perspective.
Key Result Areas:
Customer Satisfaction Index:
Track and improve customer satisfaction levels for both internal and external stakeholders.
Attrition Management:
Minimize employee turnover by creating a positive work environment and supporting team development.
Employee Satisfaction Index:
Increase employee morale and engagement through effective leadership, development opportunities, and recognition programs.
Average TAT for Invoice Processing (Category-wise):
Reduce processing time for invoices across various categories, improving efficiency and cash flow.
Accuracy of Invoice Processing:
Maintain a high level of accuracy in invoice processing, minimizing errors and ensuring financial integrity.
Policy Violation Cases:
Reduce instances of policy violations through training, clear communication, and enforcement.
Effective Dispute Handling:
Establish a robust dispute resolution process, ensuring timely and fair resolution of disputes with vendors and internal stakeholders.
Overall AP Team KPI Achievement:
Drive the AP team to achieve or exceed all key performance indicators, demonstrating continuous improvement in all areas.
Required Competencies:
Proven Experience:
Postgraduate in Commerce with 7-10 years of relevant experience, or a CA with 5-6 years of relevant experience.
Team Leadership:
Demonstrated experience leading and motivating a team of at least 15 members.
Technical Proficiency:
Strong knowledge of SAP and Excel, excellent analytical skills, and proficiency with AP software applications.
Deep Understanding of AP:
In-depth understanding of end-to-end AP processes, including invoice processing, payment authorization, vendor management, and reconciliation.
Management Accounting Knowledge:
Strong understanding of management accounting principles and financial reporting.
Industry Experience:
Experience in manufacturing industry is a plus.
Communication Skills:
Excellent communication skills in English and Hindi, ability to clearly convey information to various stakeholders.