Assistant Manager–crm

A. Job Title:
Assistant Manager – CRM

B. Location:
Palghar, Maharashtra

C. Industry:
Real Estate

D. Experience:
5-10 Years

E. CTC:
Max Rs.6.00 LPA

F. Qualification:
Bachelor’s Degree/MBA/PGDBM

G. Job Overview:

• The Assistant Manager – CRM will be pivotal in managing client relations and ensuring smooth post-sales processes in the real estate sector. This role involves handling client documentation, facilitating registrations, managing payments, and providing timely updates to clients. The ideal candidate will have significant experience in a similar managerial role within the real estate industry, excellent communication skills, and a proactive approach to problem-solving.

I. Responsibilities:

a) Client Onboarding:

b) Documentation & Communication:

c) Registration & Payments:

d) Client Updates & Queries:

e) Reporting:

f) Handover Management:

g) Interest Recovery:

h) ERP Management:

J. Requirements:

a) Experience:
5 to 10 years in a managerial role within the real estate sector.

b) Education:
Bachelor’s Degree/MBA/PGDBM.

c) Skills:

• Positive attitude and goal-oriented approach.
• Strong communication and convincing skills.
• Excellent customer service skills.
• Proficiency in Microsoft Office and ERP systems.
• In-depth knowledge of data mining and internet research.

K. Additional:

• Ability to manage collections, registrations, and banking formalities independently.
• Experience in handling post-sales documentation and data management.

This role is ideal for a dedicated professional with a solid background in real estate CRM, capable of managing complex client interactions and ensuring a seamless post-sales experience.