Associate / Senior Associate - Merchant Onboarding (KYC - B2B)

  • Bengaluru
  • Cashfree Payments

Roles & Responsibilities:

· Merchant onboarding with KYC verification and compliance checks · Merchant account activations · Merchant account changes as per request from the sales team and merchants · Query resolution for our internal customer i.e., Business Team · Adhering to operations guidelines during the activation and query resolution · Maintaining TAT as per SLA for the process

Required Skills: · 3-5 years of relevant experience in KYC / Merchant Onboarding, from a B2B fintech background, preferably from online payments · Process-oriented, proactive and result-driven individual · Strong interpersonal skills and the ability to understand the merchant’s requirements before the account is activated · Be a quick learner with an analytical mind, to understand back-end operations