Branch Manager

  • Kadiri
  • Hdb Financial Services Ltd.

Role :

Branch In-Charge Vertical : Rural Experience : 6-8 years Location : Kadiri (Andhra Pradesh)

Job Role :

Profitability Management - Maintaining & optimizing profitability for the branch . Target setting & management – Monitoring branch targets in numbers & volumes . Portfolio quality management - through superior underwriting, working closely with collections. Cost management – managing all branch operating costs including cost of acquisition, operations etc. People management – Motivating team, handling HR & administration function of the branch. Customer experience management - Ensuring superior customer experience and handling customer service in termsof collections, pre closures & service issues business. Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds. Monitor individual performance of each employee, continuously work to maximize productivity People Management.

Key Responsibilities :

Ability to plan & execute targets for all products. Ability to create professional work culture that encourages enthusiasm and team spirit. Ability to manage and implement change by taking complete ownership.