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<h4>Job Description</h4><p> OPERATION HEAD./PBA<br></p><p>Responsibilities<br>Supervise & Monitor Personal Banker and contract staff in terms of productivity & other issues<br>Resolution of customer queries/complaints<br>Customer service to ensure walk in customers issues<br>Branch Merchandising<br>Review Daily Accounts Opened, report and update SS cards with account number.<br>Lobby Management<br>Monitoring all Dummy accounts<br>Branch administration<br>Generate business, cross sell and monitor cross sales of Personal Bankers<br>Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers<br>Deepening of relationship with existing customers who walk-in, through cross sell of all products and services<br>Enhancing the value of existing accounts<br>Retention of existing portfolio<br>Corporate salary processing<br>Branch Operations and Audit Compliance<br> </p><h4>Job Classification</h4><b>Industry: </b>Banking</br><b>Functional Area: </b>Banking</br><b>Role Category: </b>Banking Operations </br><b>Role: </b>Branch Operations Manager</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>bank</br><b>Location(s): </b>Multi-City, India</br><b>
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