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Company Description Buroserv Australia Pty Ltd offers customized IT and Communications packages designed specifically for businesses, powered by the Optus and Telstra networks. As one of Australia's fastest-growing ICT service providers, we provide complete solutions for businesses of all sizes and sectors, from PBX to mobiles, NBN internet to cloud-based services. Our values prioritize customer needs, offering responsive service with a personal touch from our local team. Role Description This is a full-time remote role for an Account Service Delivery Manager at Buroserv Australia Pty Ltd. The role involves managing service delivery, ensuring customer satisfaction, overseeing teams, and maintaining account relationships on a day-to-day basis. Qualifications Service Delivery Management and Customer Satisfaction skills Team Management and Account Management skills Experience in service delivery processes Strong communication and interpersonal skills Ability to prioritize and manage multiple tasks efficiently Knowledge of IT and Telecommunications industry Previous experience in account management Bachelor's degree in Business Administration or related field
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