Chief Commercial Officer

  • Nashik
  • Esds Software Solution Limited
Brief Background :

Responsible for all types of commercial transactions for the entire business. This includes purchase, billing (domestic and extended domestic), collection, techno-commercial aspects of agreements, execution, product costing, project costing, pricing, discounting, profitability of the project, and more.

What the Role needs to Achieve The Chief Commercial Officer (CCO) is a pivotal leadership role within ESDS, steering the commercial direction of the company.

ROLES AND RESPONSIBILITIES 1. Cost breakdown, project costing, and pricing to maintain profitability throughout the Software and Infra projects. 2. Project Costing: Collaborate with Solutions team, Procurement, project management and technical teams to create accurate project cost estimates. Guide procurement to achieve lowest costing and best timelines to deliver projects on time. 3. Pricing Model: He will define price for each SKU based on its actual cost to the company. 4. Tender and RFP: He will be required to analyze the terms and conditions and its implications and challenges for the commercial dimensions of the tender and RFP. 5. He shall develop and update standard proposal terms and conditions and continuously ensure those are relevant as per market need. 6. He shall thoroughly evaluate price hikes in long term contracts. 7. He shall have clarity on commercial points for Pre-Bid. 8. He will be responsible for vetting of commercial proposal terms and conditions. 9. Define acceptance of Solution timeline and its payment terms followed by impact of change Request on time line of Project and its revised delivery and payment schedule. 10. Profit maximization: CCO shall work on existing and upcoming projects profit maximization to generate more EBIDTA for the business. 11. Billing and Collections: Oversee billing processes to ensure accuracy and timely invoicing to clients. 12. Manage collections effectively to optimize cash flow and reduce outstanding receivables. 13. He shall ensure the accuracy of Billing, Collection and Reconciliation. 14. He shall develop billing strategy as per periodicity. 15. He shall manage penalty calculations, SLAs and their applicability and also convince the customers. He should ensure no denial of the payment due to penalty issue. 16. Establish PO acceptance criteria aligned with commercial terms and conditions. 17. Define appropriate payment terms and conditions for each case. 18. Customer Relationship Management: Build and nurture strong customer relationships from the commercial viewpoints. 19. He shall prepare segment specific strategies, policies, SOPs, etc (eg : Enterprise, Government, BFSI, Co-op). 20. He shall prepare Customer size specific strategies, policies, SOPs, etc. (Small, Medium and Large). 21. He shall analyze the impact of service discontinuation due non/delayed payment and penalty charges. 22. Commercial Strategy Development: Develop and execute comprehensive commercial strategies that drive timely payments from customer, no penalty applicability. 23. Leadership and Team Management: Lead, mentor, and inspire cross-functional teams responsible for sales, marketing, business development, and related functions. Foster a culture of collaboration, innovation, and excellence.

ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED 1. Knowledge of Cloud OEM business, MSP business, Be spoke software development business and Co location business. 2. Technical skills to understand technology and software projects 3. Knowledge about SLAs, MOUs, Agreements, and POCs to protect the company's interest. 4. Technical Acumen: Ability to grasp technical aspects of Cloud and infra projects as well as software projects and deals swiftly. 5. Contractual Insight: Proficiency in drafting, reviewing, and negotiating contracts to safeguard the company's interests. 6. Strong documentation skills.

EDUCATIONAL QUALIFICATIONS 1. Mandatory: CA, MBA, CFA, ICWA 2. Mandatory: BCA/BSc (IT), MCA/PGDCA 3. Advantageous: LLB/LLM, ITIL/ITSM Certifications.

EXPERIENCE 1. Minimum of 15 years in a leadership role, mandatorily within a technology company. 2. Proven track record in a company with a turnover of ₹200 crores or more. 3. Demonstrable experience in team building and managing interdepartmental conflict.