.. knowledge of connecting VC call, audio call. Should be able to replace lamp & Lens in projector etc. • He should be able to do minor soldering work in case need. He should have basic knowledge of all type of Audio connectors, Audio conferencing, VC, Projector, Screen, MTR, live streaming, production .. read more
Company Description Leela Life
is a mission-driven, global venture focused on redefining holistic wellbeing by integrating ancient Indic wisdom into modern living. Our aim is to offer personalized solutions that help individuals lead joyful, balanced, and aligned lives.
Leela Life is based out of New York and Bangalore, operating within the rapidly transforming global wellbeing market. The company’s unique focus lies in delivering personalized, holistic wellbeing solutions inspired by ancient Indic wisdom. Leela Life aims to guide accomplished individuals—those who have attained significant success in their careers, education, and financial security—towards a more joyful and harmonious life. By addressing the growing global epidemic of “listlessness of success,” Leela Life provides the tools and practices needed to overcome burnout and disconnection, helping individuals rediscover joy and purpose.
Role Description This is a full-time hybrid role as a Client Success Manager at Leela Life. The Client Success Manager will be responsible for managing client relationships, ensuring satisfaction, and driving client retention. This role involves building strong relationships with clients, providing exceptional service, and utilizing analytical skills to enhance the client experience.
You will be responsible for ensuring a seamless and enriching experience for our clients, particularly after they are starting to gain interest in us. Your primary focus will be to support clients throughout their wellbeing journey. You will act as a vital bridge between the client and different stakeholders (Guides and Wellbeing Experts), ensuring their journey is well-guided and that all backend processes run smoothly.
This is a hands-on role in a fast-paced startup environment. You will be working closely with the founders and will be the sole point of contact managing client relations. Therefore, don’t expect a team to manage anytime soon. Flexibility and a proactive mindset are essential to thrive in this dynamic setting.
Who are the Clients of Leela Life? Leela Life serves highly educated, creative, and accomplished individuals seeking more than just material success. Our clients are professionals and achievers who have experienced significant success in education, careers, and financial stability but now seek a more joyful, harmonious, and balanced life. Many of them are facing the pressures of burnout, listlessness, and existential questioning, and they come to Leela Life to realign their lives through holistic wellbeing. They are discerning, globally-minded individuals, primarily from New York, US for now, who deeply resonate with the problem of listlessness of success.
Qualifications Ability to work independently, take ownership of tasks, and thrive in a dynamic, mission-driven startup environment. Customer Satisfaction, Customer Service, and Customer Retention skills Relationship Building skills Analytical Skills Excellent communication and interpersonal abilities Experience in customer success or related roles Bachelor's degree in a relevant field
Key Responsibilities
Take full ownership of the client experience post-acquisition, ensuring they are supported and guided throughout their journey with Leela Life. Act as the main point of contact for clients, resolving their queries, gathering feedback, and ensuring their engagement with our services remains positive. Manage all backend processes related to the client’s Wellbeing journey, from scheduling consultations to ensuring they have access to necessary resources and materials. Oversee the implementation of personalized assessments and consultations, making sure that all steps in the process are handled efficiently and with care. Work with specialist engagement teams to ensure that any specific wellbeing recommendations are smoothly integrated into the client’s personalized plan.
Required Skills and Interests
Deep Interest in Wellness: A strong personal or professional passion for wellness, wellbeing, and holistic health practices Communication Skills: Exceptional verbal and written communication skills, with the ability to clearly explain processes, manage expectations, and maintain a supportive and empathetic tone in all client interactions Tech-Savvy & AI Proficiency: Experience or strong interest in using AI tools such as ChatGPT to manage client communication efficiently Comfortable navigating client relationship management (CRM) platforms and other backend systems to track client progress and manage operations smoothly Problem-Solving & Attention to Detail: Strong organizational skills with the ability to juggle multiple clients and ensure no details are missed in their journey. Ability to think critically and troubleshoot issues that arise, both in terms of backend processes and client satisfaction. Startup Mindset: Be ready to take a hands-on approach, handling client relations end-to-end. You will be the only person managing client success alongside the founders, so adaptability and a sense of ownership are crucial. Thriving in a startup environment where processes are evolving and being proactive is essential for success.
Working Conditions • This is a hybrid role, and you will be required to come to the Bellandur office in Bangalore at least three days a week. • Flexibility in working hours, as you will be dealing with international clients across different time zones.
Compensation • Competitive salary with the potential for equity options • Be part of a growing startup with immense learning and growth opportunities
is a mission-driven, global venture focused on redefining holistic wellbeing by integrating ancient Indic wisdom into modern living. Our aim is to offer personalized solutions that help individuals lead joyful, balanced, and aligned lives.
Leela Life is based out of New York and Bangalore, operating within the rapidly transforming global wellbeing market. The company’s unique focus lies in delivering personalized, holistic wellbeing solutions inspired by ancient Indic wisdom. Leela Life aims to guide accomplished individuals—those who have attained significant success in their careers, education, and financial security—towards a more joyful and harmonious life. By addressing the growing global epidemic of “listlessness of success,” Leela Life provides the tools and practices needed to overcome burnout and disconnection, helping individuals rediscover joy and purpose.
Role Description This is a full-time hybrid role as a Client Success Manager at Leela Life. The Client Success Manager will be responsible for managing client relationships, ensuring satisfaction, and driving client retention. This role involves building strong relationships with clients, providing exceptional service, and utilizing analytical skills to enhance the client experience.
You will be responsible for ensuring a seamless and enriching experience for our clients, particularly after they are starting to gain interest in us. Your primary focus will be to support clients throughout their wellbeing journey. You will act as a vital bridge between the client and different stakeholders (Guides and Wellbeing Experts), ensuring their journey is well-guided and that all backend processes run smoothly.
This is a hands-on role in a fast-paced startup environment. You will be working closely with the founders and will be the sole point of contact managing client relations. Therefore, don’t expect a team to manage anytime soon. Flexibility and a proactive mindset are essential to thrive in this dynamic setting.
Who are the Clients of Leela Life? Leela Life serves highly educated, creative, and accomplished individuals seeking more than just material success. Our clients are professionals and achievers who have experienced significant success in education, careers, and financial stability but now seek a more joyful, harmonious, and balanced life. Many of them are facing the pressures of burnout, listlessness, and existential questioning, and they come to Leela Life to realign their lives through holistic wellbeing. They are discerning, globally-minded individuals, primarily from New York, US for now, who deeply resonate with the problem of listlessness of success.
Qualifications Ability to work independently, take ownership of tasks, and thrive in a dynamic, mission-driven startup environment. Customer Satisfaction, Customer Service, and Customer Retention skills Relationship Building skills Analytical Skills Excellent communication and interpersonal abilities Experience in customer success or related roles Bachelor's degree in a relevant field
Key Responsibilities
Take full ownership of the client experience post-acquisition, ensuring they are supported and guided throughout their journey with Leela Life. Act as the main point of contact for clients, resolving their queries, gathering feedback, and ensuring their engagement with our services remains positive. Manage all backend processes related to the client’s Wellbeing journey, from scheduling consultations to ensuring they have access to necessary resources and materials. Oversee the implementation of personalized assessments and consultations, making sure that all steps in the process are handled efficiently and with care. Work with specialist engagement teams to ensure that any specific wellbeing recommendations are smoothly integrated into the client’s personalized plan.
Required Skills and Interests
Deep Interest in Wellness: A strong personal or professional passion for wellness, wellbeing, and holistic health practices Communication Skills: Exceptional verbal and written communication skills, with the ability to clearly explain processes, manage expectations, and maintain a supportive and empathetic tone in all client interactions Tech-Savvy & AI Proficiency: Experience or strong interest in using AI tools such as ChatGPT to manage client communication efficiently Comfortable navigating client relationship management (CRM) platforms and other backend systems to track client progress and manage operations smoothly Problem-Solving & Attention to Detail: Strong organizational skills with the ability to juggle multiple clients and ensure no details are missed in their journey. Ability to think critically and troubleshoot issues that arise, both in terms of backend processes and client satisfaction. Startup Mindset: Be ready to take a hands-on approach, handling client relations end-to-end. You will be the only person managing client success alongside the founders, so adaptability and a sense of ownership are crucial. Thriving in a startup environment where processes are evolving and being proactive is essential for success.
Working Conditions • This is a hybrid role, and you will be required to come to the Bellandur office in Bangalore at least three days a week. • Flexibility in working hours, as you will be dealing with international clients across different time zones.
Compensation • Competitive salary with the potential for equity options • Be part of a growing startup with immense learning and growth opportunities