Customer Relations Specialist

  • Kolkata
  • Indian Silk House Agencies

We are looking for professionals to join our Customer Relations Team for our e-commerce platform, www.Allsilks.Com
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Responsibilities
Communicate with customers via phone, email and chat for sales and service
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
We are looking for well spoken, energetic and confident candidates. Closing Incentives and growth trajectory will be high for performing candidates.