.. Experience - 4+ Years Location- Bangalore/Hyderabad/Ahmedabad/Pune/Noida/Chennai Job description is as below: Block level Physical Design Implementation from RTL to GDSII or Netlist to GDSII, Block level Physical Signoff, Block level Timing Signoff and ECO generation. Block level Power signoff. Good .. read more
Key Responsibilities:
Issue Resolution:
Investigate and resolve user issues related to the FRND platform promptly and efficiently. Collaborate with cross-functional teams to address technical and non-technical concerns.
Customer Engagement:
Interact with users via various channels, including email, chat, and phone, to ensure a positive and supportive experience. Proactively reach out to users to gather feedback and insights for continuous improvement.
Documentation:
Maintain accurate and detailed records of user interactions, feedback, and resolutions. Contribute to the development of a knowledge base to assist users in finding solutions independently.
Product Knowledge:
Stay updated on the features and functionalities of the FRND platform. Provide users with guidance on maximizing the benefits of the platform.
Note - Please answer screening questions based on language proficiency. "This is a night shift position with working hours from 9:00 PM to 5:00 AM."
Requirements:
06-1 years of relevant experience Fluent in Tamil, Telugu, Malayalam, and Kannada. Excellent communication and collaboration skills. Problem-solving mindset and the ability to think on your feet. Empathy and patience in dealing with user concerns. Familiarity with social media platforms and technology is a plus. The FRND team operates six days a week, with the 1st and 3rd Saturdays of each month as working days.
About FRND
FRND, an innovative audio dating and friend discovery ecosystem
for Bharat, is trying to transform the dating landscape. Focusing on the next billion non-English speaking internet users, it's changing how people connect in India, particularly addressing challenges faced by individuals, especially women, in tier 2 cities.
We're committed to resolving growth and user activation issues and developing revenue-generating features like Virtual Gifting. If you're passionate about high growth and have a first-principles mindset, we invite you to join our core user acquisition team as we strive to connect with the next billion internet users.
Why FRND?
Because we place a strong emphasis on a product-oriented mindset and the resolution of unique challenges. We are actively engaged in the vast market of the next billion users, spanning across India, Latin America, and the Middle East. Here, you can enjoy competitive
Compensation Packages, Equity opportunities , and the prospect of personal growth in parallel with FRND's journey. You'll have the privilege of
collaborating directly with our Founders
on stimulating projects, and relish the flexibility of an
Unlimited Leave Policy
while taking complete ownership of your tasks. Experience accelerated learning, supported by renowned investors like
Krafton, India Quotient,
and
Elevation Capital.
Issue Resolution:
Investigate and resolve user issues related to the FRND platform promptly and efficiently. Collaborate with cross-functional teams to address technical and non-technical concerns.
Customer Engagement:
Interact with users via various channels, including email, chat, and phone, to ensure a positive and supportive experience. Proactively reach out to users to gather feedback and insights for continuous improvement.
Documentation:
Maintain accurate and detailed records of user interactions, feedback, and resolutions. Contribute to the development of a knowledge base to assist users in finding solutions independently.
Product Knowledge:
Stay updated on the features and functionalities of the FRND platform. Provide users with guidance on maximizing the benefits of the platform.
Note - Please answer screening questions based on language proficiency. "This is a night shift position with working hours from 9:00 PM to 5:00 AM."
Requirements:
06-1 years of relevant experience Fluent in Tamil, Telugu, Malayalam, and Kannada. Excellent communication and collaboration skills. Problem-solving mindset and the ability to think on your feet. Empathy and patience in dealing with user concerns. Familiarity with social media platforms and technology is a plus. The FRND team operates six days a week, with the 1st and 3rd Saturdays of each month as working days.
About FRND
FRND, an innovative audio dating and friend discovery ecosystem
for Bharat, is trying to transform the dating landscape. Focusing on the next billion non-English speaking internet users, it's changing how people connect in India, particularly addressing challenges faced by individuals, especially women, in tier 2 cities.
We're committed to resolving growth and user activation issues and developing revenue-generating features like Virtual Gifting. If you're passionate about high growth and have a first-principles mindset, we invite you to join our core user acquisition team as we strive to connect with the next billion internet users.
Why FRND?
Because we place a strong emphasis on a product-oriented mindset and the resolution of unique challenges. We are actively engaged in the vast market of the next billion users, spanning across India, Latin America, and the Middle East. Here, you can enjoy competitive
Compensation Packages, Equity opportunities , and the prospect of personal growth in parallel with FRND's journey. You'll have the privilege of
collaborating directly with our Founders
on stimulating projects, and relish the flexibility of an
Unlimited Leave Policy
while taking complete ownership of your tasks. Experience accelerated learning, supported by renowned investors like
Krafton, India Quotient,
and
Elevation Capital.