Customer Relationship Manager

  • Mohali
  • Igeekteam Mobile App Development
<p><strong>Job Title:</strong> Customer Relationship Manager</p><p><strong>Location:</strong> [Anywhere]</p><p><strong>Employment Type:</strong> Full-time</p><p><strong>Experience:</strong> Freshers are welcome (Female Preffered)</p><p><br></p><p>We are seeking a Customer Relationship Manager to join our team and enhance our commitment to delivering exceptional service and support to our valued clients. This is a perfect opportunity for individuals with excellent communication, problem-solving, and convincing skills, including freshers who are eager to make a positive impact.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>1.<strong>Client Management:</strong> Develop and maintain strong relationships with clients, serving as their primary point of contact. Understand client needs and proactively address them.</p><p>2.<strong>Problem Solving:</strong> Effectively resolve client inquiries, concerns, and issues in a timely and professional manner. Collaborate with other teams to find solutions that meet client expectations.</p><p>3.<strong>Communication:</strong> Communicate with clients through various channels, including email, phone calls, and in-person meetings. Ensure clear and effective communication to address client needs and convey relevant information.</p><p>4.<strong>Presentable and Professional:</strong> Maintain a professional and presentable appearance when representing the company to clients. Uphold the company's image and values.</p><p>5.<strong>Smart and Convincing Skills:</strong> Employ a smart and convincing approach to understand and fulfill client requirements. Make persuasive and well-informed recommendations to clients.</p><p>6.<strong>Client Feedback:</strong> Collect and analyze client feedback to identify areas for improvement and opportunities for upselling or cross-selling.</p><p></p><p>Eligible Creteria:</p><p>1.Freshers are welcome to apply.</p><p>2.Excellent communication skills.</p><p>3.Strong problem-solving and analytical skills.</p><p>4.Smart, presentable, and professional in appearance and conduct.</p><p>5.Ability to build rapport with clients and maintain long-term relationships.</p><p>6.Convincing skills to influence and guide clients effectively.</p><p>7.Basic computer proficiency for managing client records and correspondence.</p><p><br></p><p><br></p>

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