Customer Retention Specialist

  • Jaipur
  • Myteam11 Fantasy Sports

Hiring:
Customer Retention Specialist


Location:
Jaipur (WFO)


Are you passionate about driving growth through digital channels? Do you have a knack for optimizing campaigns and maximizing ROI? MyTeam11, a leading fantasy sports company, is seeking a dynamic User Acquisition & Growth Executive to join our team. If you're ready to take on a challenging role in a fast-paced environment, this opportunity is for you!


Key Responsibilities:

- Strategic Planning:
Develop and implement retention strategies aligned with business goals.

- Data Analysis:
Analyze data to identify trends, insights, and opportunities for user acquisition and retention.

- Marketing Campaigns:
Design and execute marketing campaigns across various channels to drive user growth and encourage loyalty.

- Experimentation:
Conduct A/B testing and experiments to optimize conversion rates and other key growth metrics.

- Cross-Functional Collaboration:
Collaborate with product, engineering, and design teams to improve user experience.

- Project Management:
Manage cross-functional projects that promote growth and retention.

- Metrics Monitoring:
Monitor and report on the effectiveness of growth and retention strategies.

- Continuous Learning:
Stay updated on growth hacking techniques, tools, and industry trends.


Requirements & Skills:

- Experience:
Minimum 1-5 years of experience in growth marketing, or performance marketing, preferably in the real money gaming industry.

- Campaign Management:
Proven track record of managing and optimizing user acquisition campaigns, delivering measurable results and ROI.

- Strong Analytical Skills:
Ability to interpret data, analyze campaign performance, and derive actionable insights.

- Proficiency in Growth Marketing Tools:
Experience with SaaS tools such as Google Analytics, Mixpanel, Ahrefs, etc.

- Experimentation and Testing:
Familiarity with A/B testing methodologies and experimentation frameworks.

- Excellent Communication Skills:
Ability to communicate effectively with cross-functional teams, stakeholders, and external partners.

- Strategic Thinking:
Capacity to develop and execute strategic user acquisition and growth plans aligned with business objectives.

- Result-Driven Mindset:
Proactive approach towards achieving targets and driving continuous improvement.

- Adaptability:
Ability to thrive in a fast-paced environment, multitask effectively, and adapt to changing priorities.

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