.. , REST API, Java, SQL, HTML, or XML/XSL technologies Windows/Linux system Administration knowledge Minimum of 2 years of IT customer service experience / strong .. focus Minimum of 1 year of MicroStrategy Platform usage or Administration knowledge Strong analytical and troubleshooting skills and experience .. read more
Key Accountabilities
Handling Customer Service, Operations & Admin functionality.
Attending walk in customers. Attending phone calls.
Liasioning with Registrar for account statement, redemption etc.
Liasioning with marketing dept at ho for material indent.
Handling brokerage related queries of IFAs.
Accepting application forms and redemption in the reception.
Time stamping of transactions.
Co-ordination with banks.
High Value deposits.
Guiding investors for online transactions
Knowledge & Qualifications required
Academic Qualifications:
Graduate / Management Graduate (preferable) + NISM (Mutual Fund) certification
Minimum Work Experience:
2+ years of experience in in asset management industry
Skills:
Well versed with all MS office applications especially MS excel
Excellent Communication skills
Knowledge of Mutual Fund Industry
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