Customer Service Executive

<p>Role:Customer service executive</p><p><br></p><ol><li>Good communication skills</li><li>Language: English and Hindi</li></ol><p><br></p><h2>Job description</h2><p><strong>Teleperformance is hiring.</strong></p><ul><li>We have openings for<strong>Customer support Executive</strong></li><li>Should be a<strong>Graduate</strong></li><li>Should have<strong>good communication.</strong></li><li>Should speak<strong>English, Hindi.</strong></li><li><strong>Fresher OR experience</strong>in Voice process.</li></ul><p><br></p><p>Answering client correspondences through email, social media, and by phone.</p><ul><li>Possessing excellent product knowledge to enhance customer support.</li><li>Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.</li><li>Handling customer concerns and complaints in a timely manner.</li><li>Keeping a proper record of the customers.</li><li>Providing the best possible solution to the queries of the customers.</li></ul><p><br></p><p><br></p><p><strong>Desired Candidate Profile:</strong></p><ul><li>Candidate must have good command on written and spoken English.</li><li>Proficient in Microsoft Office Suite.</li><li>Strong phone contact handling skills and active listening.</li><li>Proven customer support experience or experience as a Client Service Representative</li></ul><p><br></p><p><br></p><p><br></p>