.. assignments requiring the development of new or improved procedures Considers and seeks detailed knowledge of industry best practices Manage or participate in new IT implementations (for example M&As, divestures, new SAP modules or new systems) Acts as liaison with customers/stakeholders for troubleshooting: .. read more
Roles and Responsibilities
- Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services offered by the company to customers.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
Desired Candidate Profile
Employment - Full Time, Permanent
6 days working, Rotational Shift & Off
Minimum 6months of experience is required
Qualification - Graduation
Having excellent communication skills. (English/ Hindi)
Immediate joiners only.
Work Location - Hyderabad (Work from office)
Salary - 2.4 - 2.7LPA
Please share your resume at 9875622051 (10am - 7pm)
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