Key Skills:
SAP configuration experience related to order management, including:
- Sales Orders, ASN, DELFOR, DELJIT, Invoice…,
- Outputs
- Partner Profile setup
- Setup for various IDoc types (X12, chemXML, …)
- Blocks
- creating output condition records
- working with webservices
Development, monitoring and testing of IDoc-related transactions (e.G.:
we19, we02)
Portal knowledge (e.G.:
Ariba, SupplyOn, etc.)
Creation and maintenance of mapping documents
Working with the middleware team on connection setups
working with the VAN partners (DXP/Liaison, Elemica, TradingGrid)
working with ABAP team for user exits
SAP order management portion of order automation (e.G.:
Otto RPA Bot) and self-service portals (e.G.:
My.CE)
Test support (Creating sales orders & invoices, removing blocks)
Master data understanding (material, customer, CMIR…),
Basic knowledge in SAP SD (MRP, deliver and transportation, billing pricing, GTS)
Experience and knowledge of key integration points between VAN and SAP
Main Responsibilities:
IT functional expert for EDI and SAP order management solutions utilized for eCommerce
Level 2 IT support for EDI
Facilitates the implementation and support of IT solutions to enhance the client's business functionality and overall performance, while maintaining a high degree of customer satisfaction
Design, configuration and testing in various SAP Modules
Analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the required need
Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
Carry out complex or novel assignments requiring the development of new or improved procedures
Considers and seeks detailed knowledge of industry best practices
Manage or participate in new IT implementations (for example M&As, divestures, new SAP modules or new systems)
Acts as liaison with customers/stakeholders for troubleshooting:
investigate, analyze, solve and test problems/tickets and map the client's business requirements, processes and objectives;
develop necessary product modifications to satisfy needs
Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing
Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)