Field Service Engineer

  • Kochi
  • Olympus Medical Systems India Pvt Ltd

Primary roles & responsibilities:

  • To cater Field services to GI customers.
  • Should be able to handle given territory individually with following assignments
  • Carry out the Preventive Maintenance on time of all GI Products
  • Attend breakdown call within time limits and provide onsite solution if possible.
  • Installation of Gastro/Respiratory equipment’s within time limits.
  • Conduct training session on request or at pre decided site (care at sight).
  • Follow up of pending payment by sending letters/mails/personal visits against service(repair and contract and Accessories).
  • Support in conference and workshop arranged by marketing team.
  • Negotiate on commercial aspect with customer and technical explanation of repair quotation.
  • Increase in AMC penetration based on Installation base/ penetration ratio data.
  • Support and participate in full day training sessions (GI course)
  • Sales of accessory (which are directly sold through OMSI)


Qualification & Key skill sets:

  • Education:
    Technical (Diploma or BE/B Tech) must have basic knowledge in excel, word, power point.
  • Should be open to travel extensively.
  • Should be minimum graduate in science stream.
  • Should have minimum of 2yrs and above work experience in medical equipment/service industry.


Interested candidates, please mail your resume at taru.arora@olympus.com


Regards

Team HR