People Operations Specialist North America

Why is working in this department AMAZING! The People team is charged with a sole focus...make the lives of our employees great! Working on this team allows you an opportunity to make an impact on someone’s life on a daily basis. You get to use your creativity to develop new programs that support the company as a whole. What does the future of this department look like? Where is this going and why do I want to come along for the ride? As Briq continues to grow, the People team needs to scale and grow accordingly. Our focus is on developing programs and initiatives that will support a fast growth mindset while preparing to scale. We are always looking for opportunities to enhance the support for our employees and the sky's the limit when it comes to opportunities in all facets of the HR space. In a nutshell, what will I do every day in this role? On a daily basis you will help to support the general operations of the People team. Acting as a single point of contact for employees to help guide them to where they need to be in order to become self- sufficient. You will have a hand in the design and implementation of various HR systems and programs and will get to see the mark you make on a regular basis. This role will support all aspects of the employee lifecycle, from recruiting and onboarding to comp and ben to job descriptions and org design. If you were ever looking for a chance to learn everything you can about HR, this is a great opportunity. Why will I love this job within the context of our pillars? We are Builders: You will help build out our candidate and employee experiences here at Briq making this company the place where employees come in and feel like they are part of something bigger than themselves. Part of this objective is: Enhancing the candidate experience from the time they apply all the way through the offer stage Enhancing the On-boarding experience by providing a point of contact for new employees to ask any questions regarding the onboarding process or the company in general Leading Orientation and creating a best in class experience for our newest Briqsters We Evolve and learn every day: Here at Briq we’re building something that has never been done before. We’re looking for people who can pivot to new priorities and enhance our current processes. We desire employees who are curious about what the stage of evolution for their role and the company will look like and how to bring it to life. We are looking for employees who are not satisfied with the status quo and will look for ways to improve existing processes to support the greater needs of the company. Ownership with accountability: Your work will directly impact our employees. In order to achieve success on the People team, you must always remember that we act in an effort to serve the best interests of Briq by way of serving our employees. To be successful in this role, you own the role of Brand and Culture Ambassador and you always act as an extension of Briq’s values. Go Fast and Win: . You develop strong personal operating systems using tools and templates in order to deliver efficiently and effectively. You are proactive in risk and change management to ensure project schedules are not substantially delayed. We encourage constructive Dialogue: You are a problem solver and bring solutions to the table along with your concerns. You enjoy environments where you can expect to both offer and receive frequent constructive feedback on performance, process, and progress. We are a Community: You appreciate that if ‘we’ are not successful, ‘you’ will not be successful. You are excited to have a network of passionate subject matter experts to be involved and engaged with. You are excited to contribute to thoughtful, positive relationships throughout the organization and at all levels. We are Future Positive: You are excited to experience the transformation of a rapid-growth/ startup organization. You encourage and enlighten others by positively aligning yourself with organizational vision, mission, values, or directives. Responsibilities for this role: Serve as the primary point of contact for HR-related inquiries from employees and managers in the United States and Canada. Assist with the administration of employee benefits programs, including enrollment, changes, and terminations, ensuring compliance with regulatory requirements. Manage the employee onboarding and offboarding process, including conducting new hire orientations, processing paperwork, and coordinating exit interviews. Collaborate with the HR team to ensure accurate and timely processing of payroll for US and Canadian employees, including reviewing timesheets, deductions, and taxes. Maintain HRIS data integrity by accurately updating employee records, monitoring system changes, and generating reports as needed. Support employee relations initiatives by providing guidance on HR policies and procedures, conducting investigations, and resolving employee concerns, employee engagement activities. Assist with compliance efforts by staying current on federal, state, and provincial employment laws and regulations applicable to the US and Canada. Participate in HR projects and initiatives as assigned, contributing to the continuous improvement of HR processes and systems. Handle confidential information with discretion and professionalism, ensuring compliance with privacy laws and company policies. Perform other duties as assigned to support the overall HR function and business objectives. Working hours would be 7 pm to 4 am IST Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. 3+ years of experience in HR operations, preferably in a multinational organization with exposure to US and Canadian employment laws (Must have) Strong knowledge of HRIS systems, payroll processing, and benefits administration. Excellent communication skills in English, both verbal and written, with the ability to interact effectively with employees at all levels. Detail-oriented with strong organizational and time management skills. Ability to work independently and collaboratively in a fast-paced environment, handling multiple tasks and priorities simultaneously. Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)