Team Lead - Business Operations

  • Noida
  • Astrotalk

Key Responsibilities :


  • Manage the end-to-end onboarding process for new partners, ensuring a seamless integration into our systems and processes.
  • Conduct training sessions to familiarise partners with tools, procedures, and best practices.
  • Oversee and track the pre- and post-onboarding cycle, ensuring timely completion of all onboarding tasks.
  • Provide ongoing support and troubleshooting assistance after onboarding to ensure partner success.
  • Collaborate with internal teams to continuously improve the onboarding experience and address any partner concerns.


Qualifications:


  • Bachelor's degree in a relevant field such as Business Administration.
  • Atleast 1-2 years of experience in managing a team of 5-7 FTEs.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Excellent organisational skills with attention to detail and the ability to manage multiple priorities effectively.