.. leading others or deputizing in the team leader’s absence. Experience in providing structured feedback and coaching others. High standard of communication both written and verbal, must have prior experience with servicing and communicating with onshore Clients. Capable of managing own workload with .. read more
Exp:
3yr to 6yrs
Collections process OR International Voice Process
Responsibilities
In this role, you will be responsible for all the activities related to Cash & Collection domain.
- This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
- The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Ability to balance, trouble shoot, and resolve recurring or occasional bottlenecks
- Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
- Receive notification for reimbursement and perform acceptability analysis within threshold
Qualifications we seek in you
Minimum qualifications
- B.Com Graduation/ Relevant experience
Preferred Skill Set
- Excellent Interpersonal Skills
- Ability to learn ERP systems
- Good analytical and problem-solving skills
- Excellent MS Office skills including MS Excel
- Good conceptual knowledge and experience in tax activities preferred
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