Hcltech || Mega Walk-In Drive || Email & Chat Support || 14th & 15th Sep || Hyderabad

  • Hyderabad
  • Hcltech

🚀 HCLTech is hosting a Mega Walk-In Drive for Email & Chat Support || 14th & 15th Sep || Hyderabad


Interested candidates can come for Walk in interview on below mentioned address:


📅 Date:
14th & 15th September

🕒 Interview timings:
10:
00 AM - 5:
00 PM

📍 WALKIN Address:
Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081

🏢 Work Location:
Hyderabad

👥 Contact Person:

  • Shikha Tanwar (P) (7678561318) (Call/WhatsApp)
  • Rohit Abraham Roy (P) (9205045344) (Call/WhatsApp)


**Carry 1 Updated Resume & 1 ID Proof**

** Do not carry any laptop, pen drive, any storage devices or any electronic item**


Qualification & Work Experience

  • 1-5 years of Experience (In Email & Chat Support)
  • Any Graduate


Perks & Benefit:

  • Shift timings - Rotational Shifts
  • Working days - 5 days (Work from Office)
  • Week Offs - Sat-Sun Fix off
  • Cab Facility - Both Side
  • Full Time Employment


Job Description

  • Troubleshoot and resolve simple/medium/complex Ad Serving issues over email provide accurate resolutions
  • Ensure all individual metric goals set are met (ex CSAT, TRT(Total Resolution Time))..Etc
  • Escalating the issues in a timely manner and work at a fast pace
  • Investigate and follow-up appropriately, or make judgments and escalate when necessary


Skill requirement

  • Basic understanding of HTML, JavaScript & CSS.
  • Knowledge of Technical Troubleshoot
  • Strong analytical skills
  • Proficient in English writing and speaking skills
  • Good spontaneous chat etiquettes.
  • Should willing to work in Night shifts


Nice to have:

  • Experience in Digital Marketing and Campaign Management is an advantage but not a must have
  • Interact with clients to execute campaigns, help in campaign performance inquiries, reporting, forecasting etc.


*If you Know someone who's perfect for this role? Share this post!!*

Insert your email to proceed to Hcltech's job offer

or