.. procedures for service desk personal to include checklists procedures. Ability to speak to a non-technical audience about technical problems Knowledge and experience of customer service practices Willing to work in rotational shifts as per customer requirement Basic understating of MS Excel,MS PowerPoint .. read more
Key Responsibilities
- Responsible for all Production activities including regulatory compliance as per plan in component workshop.
- The implementation of regulatory requirements and strict adherence to Quality Standards, Internal and External Audits compliance.
- Developing new component business to support the MRO growth.
- Strategic planning and close coordination with SPC and BD are required.
- To initiate Component Business excellence programs in the areas of process excellence, cost reduction, TAT initiatives, different regulatory standards certifications, audits and implementation of audit findings.
- Preparation of budget for all workshops and Timelines for manpower planning, recruitment, PMP.
- Liaison with regulatory bodies such as DGCA, FAA, EASA, and other countries aviation regulators
- Internal coordination with departments Quality, Planning
Qualification :
Basic AME license or passed relevant module examinations of AME license or Degree /Diploma in subject relevant to aircraft /component maintenance.
Experience:
Must have at least 15 years of civil aircraft /component maintenance out of which 5 years in
maintenance and certification of aircraft component / part in workshop approved under CAR
145/equivalent standards and 2 years of managerial experience.
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