Hub Lead - Mohali - Matrix Hr Technologies - 3

<h4>Job Description</h4><p>The job responsibilities of a HUB Lead can vary depending on the organization and industry. However, typically, a HUB Lead is responsible for overseeing the operations and management of a centralized hub or center.</p><br><p> Here's a list of common job responsibilities:</p><ol type="1"><li><strong>Team Leadership</strong>: Leading a team of employees or associates within the HUB. This may involve hiring, training, scheduling, and performance management.</li><li><strong>Operations Management</strong>: Overseeing day-to-day operations to ensure efficiency and effectiveness. This includes coordinating activities such as receiving, sorting, storing, and dispatching goods or information.</li><li><strong>Inventory Management</strong>: Monitoring inventory levels, conducting regular audits, and ensuring accurate record-keeping. Implementing strategies to optimize inventory turnover and minimize losses.</li><li><strong>Quality Control</strong>: Implementing quality control measures to maintain high standards of service or product quality. This involves conducting inspections, addressing any issues, and continuously improving processes.</li><li><strong>Customer Service</strong>: Ensuring excellent customer service by promptly addressing customer inquiries, resolving complaints, and maintaining positive relationships with clients or stakeholders.</li><li><strong>Logistics Coordination</strong>: Coordinating transportation, shipping, and delivery activities to ensure timely and cost-effective distribution of goods or materials.</li><li><strong>Safety and Compliance</strong>: Ensuring compliance with safety regulations and company policies. Implementing safety protocols, conducting safety training, and maintaining a safe work environment.</li><li><strong>Performance Metrics</strong>: Monitoring key performance indicators (KPIs) such as productivity, accuracy, and customer satisfaction. Analyzing data to identify areas for improvement and implementing corrective actions as needed.</li><li><strong>Process Improvement</strong>: Continuously reviewing and optimizing operational processes to increase efficiency, reduce costs, and improve overall performance.</li><li><strong>Communication</strong>: Facilitating communication between different departments or teams within the organization. Providing regular updates to management and stakeholders on operational activities and performance.</li><li><strong>Budget Management</strong>: Assisting in the development and management of budgets for the HUB, including expenses related to staffing, equipment, and supplies.</li><li><strong>Training and Development</strong>: Providing training and development opportunities for team members to enhance their skills and knowledge. Promoting a culture of learning and professional growth within the HUB.</li></ol><h4>Job Classification</h4><b>Industry: </b>Internet (E-Commerce)</br><b>Functional Area: </b>Internet (E-Commerce)</br><b>Role Category: </b>Operations </br><b>Role: </b>Team Leader</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Ecommerce</br><b>Location(s): </b>Mohali, Chandigarh</br><b>