Implementation Manager

Job Title:
Implementation Manager

Job Description:

We are seeking an experienced Implementation Manager to lead and manage the HR digital transformation process for Akrivia HCM, both as an individual contributor and by overseeing a team of implementation consultants.

Responsibilities:

Leadership & Management:

• Lead and manage a team of implementation consultants, ensuring successful delivery of the product to customers.
• Oversee the entire project lifecycle, from initiation to post-go-live support, ensuring adherence to project timelines and budgets.

Individual Contribution:

• Directly manage and deliver end-to-end implementation of Akrivia HCM for key clients.
• Perform business process mapping, requirement gathering, gap analysis, and workaround solutioning.
• Execute system configurations, facilitate user acceptance testing, and conduct training sessions.
• Provide post-go-live support and ensure smooth transition to the Customer Success team.

Project Management:

• Develop and maintain the project charter, including timelines and milestones.
• Prepare detailed blueprint and functional specification documentation tailored to client-specific use cases.
• Ensure sign-off at each milestone through effective stakeholder management and communication.

Change Management:

• Guide customers through the change management process, managing expectations and addressing concerns from both internal and external stakeholders.
• Support customers in achieving successful go-live, ensuring all aspects of the implementation are aligned with their business objectives.

Documentation & Handover:

• Prepare comprehensive documentation throughout the implementation process.
• Coordinate a seamless handover to the Customer Success team post-implementation.

Requirements:

• MBA/PGDM (HR) from a top-ranked MBA college preferred.
• Strong foundational knowledge in HR concepts and best practices is essential.
• Extensive experience in HRMS system implementation (e.G., SuccessFactors, Workday, Darwinbox etc) is mandatory.
• Proven ability to manage and lead a team of consultants while contributing individually.
• Strong documentation and communication skills are required.