Management Trainee / Process Developer

  • Noida
  • Genpact

Inviting applications for the role of Process Developer/ Management Trainee, Collections

We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes.

Responsibilities -

In this role, you will be responsible for all the activities related to Cash & Collection domain.

- This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.

- The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.

- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution

- Ability to balance, trouble shoot, and resolve recurring or occasional bottlenecks

- Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.

- Receive notification for reimbursement and perform acceptability analysis within threshold

Qualifications we seek in you

Minimum qualifications

- B.Com Graduation

Preferred Skill Set

- Excellent Interpersonal Skills

- Ability to learn ERP systems

- Good analytical and problem-solving skills

- Excellent MS Office skills including MS Excel

- Good conceptual knowledge and experience in tax activities preferred


Please share your updated resume on swapnil.sharma@genpact.com, also add details as per below format -

Total Experience -

Total Experience in Collections or Voice process -

Current Company -

Current CTC -

Expected CTC -

Notice Period -

Location -


Mandate Skills - Collections or voice process

Apply now

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