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WE ARE HIRING FOR OUR CLIENT. Job Description • Use your expert knowledge to arrange and make reservations for flights, hotel stays, travel excursions, and vacation packages. • Speak with contacts at properties across the globe to help customize clients' vacations to their needs. • Candidate must have the knowledge for Outbound destination in sales (Singapore, Thailand , Malaysia, Bali, Dubai, Maldives, Mauritius or more) • The Candidate must work in B2C. • Recommend restaurants, and sightseeing destinations, and arrange travel discounts. • Assist clients with the planning and partaking of their travel needs. • Prepare promotional materials to sell itinerary tour packages and all-inclusive adventures. • Handle unforeseen problems and complaints and determine eligibility for refunds if necessary. • Ensure the accuracy and completeness of travel policies and process documentation. • Prepare travel authorizations in accordance with the agency's travel regulations. •Perform follow-up as needed and within the time frame promised to the customer. • Proactively provide feedback to management to avoid future customer issues. • Able to maintain a strong work ethic and positive attitude. • Requires careful attention to detail.
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