Operational Specialist

  • Gurugram
  • Ethics Group Of Companies
<p><strong>Ops Coordinator:-</strong></p><p>Building and maintaining profitable relationships with key customers.</p><p>Resolving Operation complaints quickly and efficiently.</p><p>Meeting with managers in the organization to plan strategically.</p><p>Understanding key customer individual needs and addressing these.</p><p>Maintain and preparation of MIS Report</p><p>Communicate with Hub & Branch to ensure prompt pick-up and delivery of shipments</p><p>Arrange same-day deliveries whenever possible</p><p>Track and analyze mis-shipments to ensure they dont occur again</p><p>Ensure quality of all services and processes within the facility</p><p>Maintain the POD copy</p><p>Follow the Company SOP</p><p>Monitoring shipments, costs, timelines, and productivity.</p><p>Addressing and resolving DEPS cases </p><p>Liaising and negotiating with vendors and courier partners.</p><p>To maintain and manage harmonious relationships with the vendors.</p><p>Analysis of the data reports to identify performance bottlenecks and improve performance</p><p>Establish and optimize delivery routes and schedules to ensure on-time deliveries.</p><p>Analyze customer orders, assess order volume, and plan for peak delivery times. </p><p>Monitor and manage the performance of courier services, identifying areas for improvement and implementing corrective action plans when necessary.</p><p>Regularly evaluate delivery times, costs, and other metrics to maximize efficiency.</p><p>Track and report performance data and key performance indicators (KPIs) to upper management.</p><p>Monitor courier performance, analyze KPIs, and identify opportunities to improve delivery time and cost.</p><p>Ensure compliance with local, state, and federal transportation laws and regulations.</p><p>Perform any other related tasks as required.</p><p><br></p><p>Regards,</p><p>Rohit Gupta</p><p>7486047481</p><p>(e-mail removed)</p>

Insert your email to proceed to Ethics Group Of Companies's job offer

or