Production Support Specialist

  • New Delhi
  • Puresoftware Ltd

Job Description:


Designation:
AMS Merck Monitoring

Location:
Noida, Bangalore & Hyderabad (Hybrid model)

Experience:
4-7 Years

Required Technical and Professional Expertise:


1- Monitoring trials url availability as per shift

2- Grafana tool monitoring for CPU and application server drive issue

3- Health checks performed and customer update

4- Checking trial synchronisation in Golden Gate refresh sheets and raising tickets with dba's for same.

5- Open search tool monitoring for any number of hits .

6. ITIL process knowledge

7. Have worked in a production environment

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