Customer Support Executive

  • Hyderabad
  • Tech Mahindra

Roles and Responsibilities Handle customer queries via phone calls to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile Employment - Full Time, Permanent 6 days working, Rotational Shift & Off Minimum 6months of experience is required Qualification - Graduation Having excellent communication skills. (English/ Hindi) Immediate joiners only. Work Location - Hyderabad (Work from office) Salary - 2.4 - 2.7LPA

Please share your resume at 9875622051 (10am - 7pm)