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Purpose of the Job The Account Executive will be responsible for working closely with our clients, suppliers and internal contacts delivering services professionally, to specifications and on time in line with SLA’s.
As the Account executive you will manage projects and liaise with suppliers and clients, delivering excellent customer service whilst delivering the day to day production contractual print requirements. You will coordinate the production process and process orders in line with the client brief and the client expectations.
This is a fast paced role dealing with a variety of marketing and commercial print projects. You will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service.
Key Responsibilities Support Account Manager Provide technical input and advice on print projects as required Take briefs from the client and ensure requirements such as spec and critical dates are captured Produce detailed specifications for internal and external clients Brief suppliers on client requirements Monitor projects to ensure they are delivered to specification, on time and in line with SLA’s Ensure activity is recorded using the designated company tools Maintain a full understanding of the broad range of HH’s services and pass details on to the client Implement new methods and procedures as required Ensure invoicing procedures are followed Manage and fulfill client expectations Manage day to day operational requirements Build and develop relationships with key stakeholders Deliver excellent customer service to clients, suppliers and internal stakeholders
Knowledge, Skills + Experience Experience working within an Operational role Experience working within a client services environment directly engaging with clients Numerate with a strong commercial understanding Ability to manage multiple projects simultaneously Strong time management and prioritisation skills Experience of finding solutions Keen eye for detail
About HH Global HH Global is an independent first choice partner in outsourced marketing execution for leading brands. We support our clients’ marketing programs with data and insights, digital solutions, content development, print and direct mail, promotional products, packaging, in-store environments, and temporary and permanent point of sale (POS). Our focus is on improving quality, sustainability and speed-to-market in these areas.
We work with some of the largest, most exciting and most progressive global companies including Google, Coca Cola, Nike, Pfizer, Co-op, and Samsung.
HH Global has over 4,000 employees, and has offices across Europe, Middle East, Africa, the US, Latin America and Asia-Pacific. Sustainability is at the forefront of our business model; we consistently pioneer and lead the way with the latest innovations and initiatives to meet our #climate pledge goal of achieving net-zero carbon by 2040 or sooner.
What else is in it for you? We’re a people business – we know that our people are our greatest asset, and we strive to create an environment in which passionate, innovative and talented individuals thrive.
We’re committed to giving back, and all of our team have the opportunity to take time out to volunteer for one of our nominated charities every year, to support the fantastic work that they do.
If you would like to be part of our exciting journey and are looking to start your career working with the world's largest and most recognized brands, click apply to find out more, we would love to hear from you!
Equal Employment Opportunity Employer: HH Global is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender, gender identity and gender expression, or any other characteristic protected by law.
As the Account executive you will manage projects and liaise with suppliers and clients, delivering excellent customer service whilst delivering the day to day production contractual print requirements. You will coordinate the production process and process orders in line with the client brief and the client expectations.
This is a fast paced role dealing with a variety of marketing and commercial print projects. You will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service.
Key Responsibilities Support Account Manager Provide technical input and advice on print projects as required Take briefs from the client and ensure requirements such as spec and critical dates are captured Produce detailed specifications for internal and external clients Brief suppliers on client requirements Monitor projects to ensure they are delivered to specification, on time and in line with SLA’s Ensure activity is recorded using the designated company tools Maintain a full understanding of the broad range of HH’s services and pass details on to the client Implement new methods and procedures as required Ensure invoicing procedures are followed Manage and fulfill client expectations Manage day to day operational requirements Build and develop relationships with key stakeholders Deliver excellent customer service to clients, suppliers and internal stakeholders
Knowledge, Skills + Experience Experience working within an Operational role Experience working within a client services environment directly engaging with clients Numerate with a strong commercial understanding Ability to manage multiple projects simultaneously Strong time management and prioritisation skills Experience of finding solutions Keen eye for detail
About HH Global HH Global is an independent first choice partner in outsourced marketing execution for leading brands. We support our clients’ marketing programs with data and insights, digital solutions, content development, print and direct mail, promotional products, packaging, in-store environments, and temporary and permanent point of sale (POS). Our focus is on improving quality, sustainability and speed-to-market in these areas.
We work with some of the largest, most exciting and most progressive global companies including Google, Coca Cola, Nike, Pfizer, Co-op, and Samsung.
HH Global has over 4,000 employees, and has offices across Europe, Middle East, Africa, the US, Latin America and Asia-Pacific. Sustainability is at the forefront of our business model; we consistently pioneer and lead the way with the latest innovations and initiatives to meet our #climate pledge goal of achieving net-zero carbon by 2040 or sooner.
What else is in it for you? We’re a people business – we know that our people are our greatest asset, and we strive to create an environment in which passionate, innovative and talented individuals thrive.
We’re committed to giving back, and all of our team have the opportunity to take time out to volunteer for one of our nominated charities every year, to support the fantastic work that they do.
If you would like to be part of our exciting journey and are looking to start your career working with the world's largest and most recognized brands, click apply to find out more, we would love to hear from you!
Equal Employment Opportunity Employer: HH Global is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender, gender identity and gender expression, or any other characteristic protected by law.