.. expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key customers and internal teams. Delivering service and support to clients using phone, via remote connection or over the email and operating .. read more
- Being super invested in the goals and vision of the student to use our platform and resources to help advance their objectives
- Help students search, discover and shortlist opportunities that will help advance their desired future
- Be a phenomenal influencer and connector of key decisions along the journey, including what courses + uni's to apply to and what uni's to choose when it comes to the final decision
- Be enormously resourceful in keeping up with changes in student preferences, evolving skills, emerging careers, changing regulations, and guidelines across the international education landscape
- Actively build and tap into the broader community to support your base of students
- Drive and accelerate Daily, Weekly and Monthly usage and retention on the app to support student goals in moving from one stage to the next
Desired
- Some form of global exposure and experience through education or work
- Prior experience in Ed-tech, marketplaces, aggregators and platforms with strong multi-sided network effects.
- At-least one-two years of strong experience in supporting interactions with users/customers - this is a must as you will be working closely in leading and nurturing students from one stage to the next to help advance their objectives.
- Prior experience in working with students or a young population of users and an international team of stakeholders
- Prior experience in the Student Mobility and International Education space working closely with students and universities
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