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Relationship Manager is responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers;
and are supposed to service all banking needs of mapped clients
Overall Job Description
- To acquire new clients through leads and family accounts grouping
- To grow the liability base (CASAFD) of the bank by deepening relationships of premium mapped customer base
- To sell asset, wealth & other products (bank and third party) with a view to enhance revenue per client
- To service clients covering all their banking needs including bank/3rd party products
- To increase the bank and third party product holding of the mapped client
- To meet / call mapped clients for client servicing needs and new products cross sell
- To actively participate in driving campaigns conducted across liability and other products
- To conform to processes of the bank and have a high focus on compliance
Qualifications
- Graduate / Post Graduate, preferred exposure to financial subjects
- 4-6 years of work experience in the banking industry
- 2 years of relevant experience as Relationship Manager
Desired Behavioral / Functional Traits
- Knowledge of Banking products and processes
- Strong Relationship Management skills. (Candidates with existing set of customers are preferred)
- Candidate must be self-motivated and must be able to pitch products to the clients
- Effective communication & interpersonal skills
- Multi-tasking with crisis management capabilities
- Ability to adapt to change in a fast growing franchise.
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