Salesforce Business Head

  • Pune
  • Leading It Consulting Firm
Job Title:

Salesforce Business Head Location:

Pune, Baner, India

We are seeking a dynamic and experienced Salesforce Business Head to lead our Salesforce practice. The ideal candidate will have over 18 years of experience in pre-sales, consulting, designing, and delivering complex CRM projects using cloud-based enterprise solutions, particularly Salesforce. This role is crucial for driving our Salesforce and MuleSoft practices, managing P&L, and ensuring the successful delivery of key strategic accounts.

Key Responsibilities: - Leadership & Practice Building: - Lead and build the Salesforce and MuleSoft practice from scratch. - Manage quarterly an yearly targets and P&L. - Develop new practices and capabilities within Salesforce, Comms Cloud, and MuleSoft.

- Sales & Pre-Sales: - Lead and co-lead sales pursuits ranging from $500K to USD 25M. - Oversee pre-sales activities - Manage partnerships with Salesforce, MuleSoft, etc

- Project Management: - Deliver large-scale digital transformation projects using the Salesforce multi-cloud suite. - Ensure successful project delivery of all key strategic accounts. - Engage in project financials, scope, time, cost, quality, and risk management.

- Client Engagement & Delivery: - Handle client roles such as Pre-Sales Lead, Client Partner, and Engagement Director. - Implement Salesforce solutions for various industries including Financial Services, Telecom, Consumer Goods, and more.

Key Skills & Knowledge: - Salesforce leadership in sales, presales, consulting, and delivery. - Expertise in Salesforce products including Sales, Service, Marketing Cloud, SFI Comms Cloud (Velocity), Einstein, and Salesforce CPQ. - Project management skills with a focus on digital transformation and business process improvement. - Experience in agile and iterative methodologies. - Strong leadership, communication, collaboration, and team-building skills. - In-depth knowledge of various industry verticals such as banking, telecom, health insurance, and more.