.. various steps of the recruitment process - Establish requisite contacts and maintain good relations with all good consultants and associated vendors. Timely renewal of agreements. Ensure end to end recruitments process steps are carried out within timelines and with accuracy. Coordination of pre-joining .. read more
At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance. VertexOne is proudly Certified as a Great Place to Work. Great Place to Work is the global authority on workplace culture, employee experience, and leadership behaviours proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. About VertexOne: VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net. Primary Responsibilities: Should possess SAP FICA knowledge for preparing business blueprints, business process plan (BPP), functional documents, test cases, etc. Should have knowledge of the Meter to Cash Should have experience in FICA Dunning/Collection Strategy and managing dunning by collection strategy. Experience in configuring FICA Events and BRF. Strong knowledge of clearing strategy, and clearing rules. Experience in Cash Desk and clarifications. Strong knowledge of month-end and period-end closing and FICA to FICO GL integration. Experience in the de-regulated/Regulated energy market. Develop templates and methods to improve the efficiency of application support Gather and prioritize relevant SAP Business requirements and design the appropriate solution Understand configuration dependencies and inter-relationships between other modules of SAP such as Device Management, CS/CRM, Billing and design and troubleshooting in the area with this knowledge Defines test scenarios to cover the full scope of the business as well as creating master data and carry out the unit, cycle and integration tests Minimum Qualifications: Bachelor/Master’s Degree in Commerce, Chartered Accountant, Master’s in Business Administration or degree in Finance or equivalent degrees. At least 5+ years of experience in SAP application Should have a minimum of one full life-cycle implementation experience Should have mature inter-personnel and communication skills, both written and oral Additional Requirements: Fluency in written and spoken English, proficiency with MS Visio, Word and Excel, and incident management tools. Conceptual understanding of relational databases and middleware technology. Basic understanding of SaaS, and cloud computing. Can work under minimum supervision, good time management and work planning What VertexOne has to offer: Group Medical, Personal Accident, Term Life, Terminal Illness and COVID-19 Insurance Flexible Holidays Employee recognition platform with monetary rewards 100% Remote work environment Initial work-from-home stipend Leadership/Coaching training programs Free access to Bizlibrary for unlimited professional development Employee Assistance Program (EAP) with counselling sessions available 24/7 Health and wellbeing programs Employee bonus referral program