.. met in delivery Operate as a key customer advocate – develop and maintain strong relationship with customers with the goal of best in class customer success Coordinate with clients and decision makers to ensure timely contract and subscription renewals Strategic planning to improve client results Educate .. read more
Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers worldwide. It is listed on the London Stock Exchange and is a member of the FTSE 100.
Taylor & Francis is one of the world’s largest publishers of high-quality, peer-reviewed scholarly journals, books, e-books, and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas, and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.
Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.
What we offer in return:
At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.
- 30 days annual leave
- 4 volunteering days annually
- Day off for your birthday
- Pension contributions
- Medical insurance for self and dependents;
life cover and personalaccident cover for self - Seasonal social and charitable events
- Training and development
We have an exciting opportunity for a Senior Executive - Business Liaison to join our New Delhi office. In this role, your core responsibilities will include data analytics, author training, open research (OR) outreach, and driving business growth across Taylor & Francis’s open research portfolio in India and South Asia. With a high degree of autonomy, you'll have the freedom to explore new opportunities and contribute to the business's success.
Key Responsibilities:
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Data Analytics & Market Research:
Utilize tools like Microsoft Excel, Dimensions, Power BI, WOS, Scopus, and Wisdom AI to analyze data and create compelling business analyses, matrices, and pitches based on market research for OR.
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Open Research Expertise:
Leverage your knowledge of the open research landscape to drive content and ensure that services align with industry standards and client needs.
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Innovation & Initiative:
Innovate and engage our B2B partners (existing and upcoming) by researching their research output, objectives, and challenges to tailor solutions.
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Client Engagement & Support:
Serve as a central contact between clients, sales, and editorial teams. Present OA publishing models to prospects and current partners and coordinate with editorial teams to ensure client satisfaction.
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Business Reporting & Financial Management:
Track accounts, manage revenue and finance details for the OR SASSA team, and support invoicing and payments. Prepare reports and analyze data to generate insights on regional revenue. Identify gaps, if any.
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Commercial Accountability:
As part of the commercial team, this role includes revenue accountability, ensuring that your efforts directly contribute to the financial success of the open research portfolio.
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Collaboration & Campaigns:
Partner with the Marketing team to plan and execute promotional activities and client engagement strategies.
This role requires strong data analytics, market research, and financial management skills, along with a proactive and innovative approach to uncovering new business opportunities in the open research landscape.
Qualifications:
- Strong analytical and research-oriented background with excellent communication and presentation skills.
- Knowledge and experience in academic research publishing are preferable.
- Ability to comprehend research articles across the multiple publishing formats offered by Taylor & Francis’s Open Access portfolio.
- Knowledge of Open Access publishing, including the latest trends and key OA publishing service providers and their models, is preferred.
- Experience in building effective working relationships with different stakeholders, both internal and external.
- Experience in facilitation and conflict resolution.
- Project management skills.
- IT proficiency, particularly in using data applications and MS Office;
advanced Excel skills are preferred. - Financial, industry, and market awareness.
Closing Date :
Applications will close on 30th September 2024 - but please note that applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising, so we encourage you to apply at the earliest opportunity.
Location :
This role is based at our India - New Delhi office. You must have the right to work and live in India. The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance to ensure that as a balanced worker they can make it to our office locations to collaborate as required.
Being Yourself at Taylor & Francis
If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.
Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.
We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site:
http:
//www.Taylorandfrancisgroup.Com/careers
Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.
https:
//www.Linkedin.Com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/
Taylor & Francis Group an Informa Business
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law. This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.
To find out more about our business and the great career opportunities please go to our Careers Site:
https:
//taylorandfrancis.Com/careers/
