Servicenow Consultant

  • Chennai
  • Syncarp

We are Looking for a "Servicenow Architect and Tech lead" with 5 - 13 years of experience based out of Chennai/Hyderabad/Bangalore/Pune, for a global IT service provider.


Skills:
ITSM/ ITOM /OMT


Responsibilities:

  • Actively engage in requirements gathering and compilation
  • Create requirements traceability matrix;
    Review Impact Analysis documents;
    Understand the system architecture, functional flow and the data model & Review design documents compiled by peers and recommend modifications
  • Decipher high-level business requirement documents and translate them into code;
    Integrate medium to large-sized system modules;
    Create PoCs and conductsystem demos;
    Actively engage in system architecture discussions & In-charge of code development, optimization, and reviews
  • Develop reusable code libraries and frameworks;
    Enhance unit-testing processes through automation and best practices &Comprehend end-to-end deployment process and related tools
  • Comprehend the project timelines, milestones and metrics and assist in documentation and tracking;
    Recommend enhancements to the organization's customer value proposition
  • Demonstrate the ability to learn about customer segments, and industry competitors and create solutions for simple and medium problems faced by the industry.

Qualifications:

  • Strong experience in Application Development
  • Experience in requirements gathering, creating requirements traceability matrix and review impact analysis documents
  • Strong understanding of system architecture, functional flow, and data modeling
  • Strong knowledge of solution design and the ability to recommend modifications
  • Experience in leading incident management and problem management, and driving ITIL framework
  • Experience in project and team management, financial and operational metrics, and driving project planning activities.

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