.. we are thrilled to let you know that we are now hiring for the position of Retail Store Manager. Job Title: Retail Store Manager Location: Parbhani .. : Retail Position Type: Full-Time Summary: The Store Manager is responsible for .. read more
Greetings, connections we are thrilled to let you know that we are now hiring for the position of Retail Store Manager.
Job Title:
Retail Store Manager
Location:
Parbhani
Department:
Retail
Position Type:
Full-Time
Summary:
The Store Manager is responsible for overseeing the daily operations of the store, ensuring a high level of customer service, achieving sales targets, and maintaining store standards. This role involves leading a team of associates, managing inventory, and implementing strategies to drive store performance and profitability.
Key Responsibilities:
1. Leadership & Team Management:
- Recruit, train, and supervise store staff.
- Schedule shifts and assign tasks to employees.
- Provide ongoing feedback and performance evaluations.
- Foster a positive and productive work environment.
2. Customer Service:
- Ensure exceptional customer service and resolve customer complaints effectively.
- Train staff on customer service standards and techniques.
- Monitor and assess customer satisfaction levels.
3. Sales & Marketing:
- Develop and implement strategies to meet and exceed sales goals.
- Analyze sales reports and trends to identify opportunities for growth.
- Plan and execute promotional activities and in-store events.
4. Inventory Management:
- Oversee inventory control, including ordering, stocking, and managing stock levels.
- Conduct regular inventory audits and manage stock shrinkage.
- Coordinate with suppliers and manage product returns and exchanges.
5. Store Operations:
- Ensure the store is clean, organised, and well-maintained.
- Implement and adhere to company policies and procedures.
- Manage cash handling, including deposits and reconciliations.
6. Financial Management:
- Monitor and manage store budgets and expenses.
- Analyse financial performance and develop action plans to address any discrepancies.
- Report on key performance indicators (KPIs) to upper management.
7. Compliance & Safety:
- Ensure compliance with health and safety regulations.
- Conduct regular safety inspections and address any hazards.
- Maintain security procedures and protocols to prevent loss and theft.
Qualifications:
- High school diploma or equivalent;
bachelor’s degree in Business Administration, Retail Management, or a related field preferred.
- 2 to 3 years of experience in retail management or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and retail management software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Skills & Competencies:
- Strong problem-solving and decision-making abilities.
- Customer-focused with a passion for delivering outstanding service.
- Proven track record in achieving sales targets and driving store performance.
- Ability to handle multiple tasks and work under pressure.
- Detail-oriented with strong organizational skills.