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<ul><li>Work closely with the operations team, providing feedback to product design</li><li>Perform other duties and duties as assigned</li><li>Logical thinker & Ability to deal with difficult callers.</li><li>Good communication skills.</li><li>Good analytical and problem-solving skills.</li><li>Strong knowledge of technology and business products</li><li>Knowledge of product applications and product maintenance.</li><li>Strong written, verbal, and presentation skills, hands on experience in sales & business development.</li><li>Ability to assess each customer or employee on IT knowledge level.</li></ul><p><br></p>
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