Travel Specialist

  • Bengaluru
  • Igt Solutions

BENGALURU IGT Solutions- Hiring for International travel process

Primary Job Responsibility: • Understands the various computer screens and how to utilize them effectively • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance • Adheres to all company and specific Contact Centre policies and procedures • Completes any work as assigned by Management

Education and Essential Experience: • 6 months of Travel experience • Resolve the passenger query for damaged baggage, delayed baggage, missing baggage items, and damaged baggage items. • Pend the query with baggage teams • Graduate / Undergraduate • Excellent Written and spoken communication, • Computer Skills ability/experience using computer applications • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a voice environment

Interview Time : 9-30 am to 4-30 pm Walk-In - Monday to Friday

Location

: 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information:

Deeksha Bhatia