Voice Support Executive

<p>UrgentHiring</p><p><br></p><p>International Voice Process</p><p><br></p><p>Night shift-9pm to 6am</p><p><br></p><p>Salary-20-25k in hand</p><p><br></p><p>Location -Sikar Rajasthan</p><p><br></p><p>Drop cv at -7878424845</p><p>Note-Candidate must have excellent communication</p><p><br></p><p>It's only work from office</p><p><br></p><p><br></p><p>Job Overview</p><p><br></p><p>We are seeking a Voice Support Executive to join our team at Finderbro. As a Voice Support Executive, you will be responsible for providing exceptional customer service and support through voice calls. This is a full-time position based in Sikar, Rajasthan, India. We are looking for candidates with less than 1 year of experience in voice support. Join us and contribute to our mission of delivering top-notch recruitment services.</p><p><br></p><p>Qualifications and Skills</p><p><br></p><ul><li>Excellent verbal communication skills</li><li>Ability to handle customer queries and provide prompt resolutions</li><li>Strong problem-solving skills</li><li>Good knowledge of customer service principles and practices</li><li>Ability to multitask and prioritize work</li><li>Attention to detail and accuracy</li><li>Good computer skills and proficiency in MS Office</li><li>Ability to work well in a team environment</li><li>Positive attitude and willingness to learn and grow</li></ul><p><br></p><p>Roles and Responsibilities</p><p><br></p><ul><li>Provide excellent customer service and support to clients through voice calls</li><li>Handle customer inquiries, complaints, and provide appropriate resolutions</li><li>Ensure high levels of customer satisfaction and retention</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with cross-functional teams to resolve customer issues</li><li>Follow communication procedures, guidelines, and policies</li><li>Identify and escalate priority issues to the relevant teams</li><li>Stay updated with product knowledge and industry trends</li><li>Adhere to company's defined service standards and targets</li></ul><p><br></p>