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Walk-In for "Major Incident Management" ON 22nd Aug-2024 at Hyderabad & Pune Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM::Walk-In Drive on
22nd Aug-2024 at Hyderabad & Pune IMPORTANT NOTE:
Please make sure to complete the registration, assessment and submit your application before attending the walk-in interview ( Talents without registration & assessment will not be allowed for the Interview ).
INTERVIEW DATE & VENUE DETAILS: Interview Date :
22nd Aug-2024 Interview Time: 09:00 AM till 1:00 PM
INTERVIEW VENUE - PUNE: Infosys BPM Limited, Taluka Mulshi Plot No. 1, Phase 1 Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Pune, Maharashtra 411057. INTERVIEW VENUE - Hyderabad Infosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032
JOB DESCRIPTION: SKILL SET:
Major Incident Management QUALIFICATION : Graduation (Bachelors or masters in computer science) EXPERIENCE:
(2+ Years) of project experience is mandatory (Excluding Bench & Training & Internships). SHIFTS : 24*7, rotational week off, WFO ROLES & RESPONSIBILITIES: Minimum 2+ years hands on experience in Oracle SQL Server DBA is mandatory. Proven experience in a MIM role. Coordinate for Critical P1 incidents with appropriate stakeholders. Highlight the incidents which may lose SLA in next 24 hours. Highlight the aging and backlog tickets and work with stakeholders to resolve blocker. Drive Service Improvements. Audit incident data and process on quarterly basis. Publish Incident trends Excellent communicator with the ability to create high quality verbal and written summaries that are comprehensive, accurate and focused on business partner understanding and impact. ITIL V3/V4 certification is ideal but we are okay with ITIL skilled resources. Please follow the below instructions to complete the registration & assessment for the Job opportunity. Pre-Walk-in Steps (SHL Registration & Assessment) Instructions: STEP 1: Generate Candidate ID:
Please use below link and follow the instructions to generate a unique 10-digit Candidate ID (starting with 100XXXXXXX), Which is necessary for SHL registration & Assessment. https://career.infosys.com/jobdesc? jobReferenceCode=PROGEN-HRODIRECT-%20182818 STEP 2:
Please find below SHL Registration & Assessment instructions to complete your assessment. SHL Registration Instructions: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in. SHL Assessment Instructions: Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. If you encounter technical errors or need help, scan the provided QR code for the helpdesk support. Please find below SHL Assessment Test Link: https://apc01.safelinks.protection.outlook.com/? url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 3:
After completing the assessment. Kindly make a note of the email address & AMCAT ID for getting the assessment scores on the day of the interview at the venue helpdesk. POINTERS TO NOTE: HR & OPS Interview Selection: On the day of the walk-in, please provide the email address and 15-digit AMCAT ID used for the assessment to get the assessment score. Interview selection will depend on achieving the passing score(s) established for each relevant category within the SHL Assessment Application. Clarify Uncertainties: The assessment may display "multifaced/toggling details." If you encounter these or have any questions, use the provided QR code to access the helpdesk for clarification. Maintain Test Integrity: Disqualification will occur for: 5 or more toggles during the assessment. Multi-face detection (multiple faces appearing). Face not being detected throughout the assessment. Any suspected cheating behavior. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. By following these instructions, you can successfully register and complete the SHL Assessment for the job opportunity. REGARDS, INFOSYS BPM RECRUITMENT TEAM
22nd Aug-2024 at Hyderabad & Pune IMPORTANT NOTE:
Please make sure to complete the registration, assessment and submit your application before attending the walk-in interview ( Talents without registration & assessment will not be allowed for the Interview ).
INTERVIEW DATE & VENUE DETAILS: Interview Date :
22nd Aug-2024 Interview Time: 09:00 AM till 1:00 PM
INTERVIEW VENUE - PUNE: Infosys BPM Limited, Taluka Mulshi Plot No. 1, Phase 1 Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Pune, Maharashtra 411057. INTERVIEW VENUE - Hyderabad Infosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032
JOB DESCRIPTION: SKILL SET:
Major Incident Management QUALIFICATION : Graduation (Bachelors or masters in computer science) EXPERIENCE:
(2+ Years) of project experience is mandatory (Excluding Bench & Training & Internships). SHIFTS : 24*7, rotational week off, WFO ROLES & RESPONSIBILITIES: Minimum 2+ years hands on experience in Oracle SQL Server DBA is mandatory. Proven experience in a MIM role. Coordinate for Critical P1 incidents with appropriate stakeholders. Highlight the incidents which may lose SLA in next 24 hours. Highlight the aging and backlog tickets and work with stakeholders to resolve blocker. Drive Service Improvements. Audit incident data and process on quarterly basis. Publish Incident trends Excellent communicator with the ability to create high quality verbal and written summaries that are comprehensive, accurate and focused on business partner understanding and impact. ITIL V3/V4 certification is ideal but we are okay with ITIL skilled resources. Please follow the below instructions to complete the registration & assessment for the Job opportunity. Pre-Walk-in Steps (SHL Registration & Assessment) Instructions: STEP 1: Generate Candidate ID:
Please use below link and follow the instructions to generate a unique 10-digit Candidate ID (starting with 100XXXXXXX), Which is necessary for SHL registration & Assessment. https://career.infosys.com/jobdesc? jobReferenceCode=PROGEN-HRODIRECT-%20182818 STEP 2:
Please find below SHL Registration & Assessment instructions to complete your assessment. SHL Registration Instructions: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in. SHL Assessment Instructions: Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. If you encounter technical errors or need help, scan the provided QR code for the helpdesk support. Please find below SHL Assessment Test Link: https://apc01.safelinks.protection.outlook.com/? url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 3:
After completing the assessment. Kindly make a note of the email address & AMCAT ID for getting the assessment scores on the day of the interview at the venue helpdesk. POINTERS TO NOTE: HR & OPS Interview Selection: On the day of the walk-in, please provide the email address and 15-digit AMCAT ID used for the assessment to get the assessment score. Interview selection will depend on achieving the passing score(s) established for each relevant category within the SHL Assessment Application. Clarify Uncertainties: The assessment may display "multifaced/toggling details." If you encounter these or have any questions, use the provided QR code to access the helpdesk for clarification. Maintain Test Integrity: Disqualification will occur for: 5 or more toggles during the assessment. Multi-face detection (multiple faces appearing). Face not being detected throughout the assessment. Any suspected cheating behavior. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. By following these instructions, you can successfully register and complete the SHL Assessment for the job opportunity. REGARDS, INFOSYS BPM RECRUITMENT TEAM